[05] PRACTICE
Cloud Support.
Infrastructure, set up and looked after.
Most teams do not need a platform team. They need someone who has run infrastructure before, sets it up sensibly, and stays close enough to fix it when something stops behaving. Cloud Support is that. Boring infra, written down, observable, and on a budget you can predict.
What is in
the box.
- 01
Cloud setup or rescue: AWS, GCP, Cloudflare, Hetzner — whichever fits the workload and the wallet.
- 02
Infrastructure-as-code (Terraform / Pulumi) so the next person can read what we did.
- 03
CI/CD pipelines, preview environments, secrets and access hygiene.
- 04
Observability: logs, metrics, traces, and alerts that page only when a human is needed.
- 05
Cost reviews — quarterly, in plain English, with the savings already implemented.
Who this
is for.
- You inherited a cloud account that nobody dares touch.
- Your bill is climbing faster than your usage and you cannot tell why.
- You need someone to be on the other end of an alert without hiring a full SRE.
- 24/7 pager duty. We can recommend a partner; we are not it.
- Lift-and-shift migrations of legacy data centres. That is a different kind of workshop.
Engagement shape
- Engagement
- Setup + monthly retainer
- Duration
- Setup in 2–4 weeks; retainer ongoing
- Team
- Principal + one infrastructure specialist
Indicative pricing — estimate, subject to change
Cloud setup
from $3,500
One-time. Accounts, baseline IaC, CI/CD, observability, runbook.
Care retainer
from $850 / month
Monitoring, patching, cost reviews, and a real human to escalate to.
Figures are starting estimates, not quotes — final scope, taxes, and any third-party costs adjust the number. Every commission begins with a 30-minute conversation; we put a firm quote in writing within two working days.